Republic Parking System has an immediate opening for a Senior Operations Manager in southern region of Boston to support parking operations with the MBTA. This is a unique opportunity for managers to work on one of the single largest parking and transportation operations in the country. Republic Parking operates 101 locations in a 35 mile radius around Boston, providing some 50,000 spaces for commuters and visitors to get to work on time or enjoy the history of the area.
Applicants should have a confidence, passion, and commitment that will allow them to integrate and succeed quickly in their role. This is a long term opportunity with great pay and benefits.
If you're an experienced parking ops manager or a project manager with a strong technology education or background - this is an ideal role for you.
The Senior Operations Manager reports directly to the General Manager. The Senior Operations Manager is the secondary liaison with the client and is responsible for the proper management, operation, maintenance, development and promotion of the public parking operations as defined by the terms of the contract agreement between the client and Republic Parking; and for the supervision of all related personnel, planning, and logistics support.
The Senior Operations Manager’s specific duties and responsibilities include, but are not limited to:
Management of day-to-day operations to ensure proper control of the parking operations including scheduling, payroll entry, auditing, inventory/ordering and overall supervision of personnel.
Oversight of the personnel function including hiring,payroll, promotion, disciplinary actions (including dismissal) and implementation of pay adjustments and promotions of facility personnel, as appropriate.
Coordination of the budget process and the programming tools necessary to monitor and maintain cost control.
Leadership in resolving operational, management and customer service problems.
Direct response to requests for action from the client.
Assisting in preparation of operating reports (weekly reports, monthly statements and reconciliations, and annual reports) to ensure timely submittal to the client.
Establishing, maintaining and monitoring customer service principles and hospitality standards to ensure quality public relations.
Conceptualizing, developing and implementing programs to foster staff development and employee training, improve customer relations and enhance motivation and dedication.
Enforcement of rigid cash handling procedures, daily and monthly reporting and management of P&L, budget and payroll.
Republic Parking System provides parking management services for Airport parking locations and Urban parking operations. These include parking garages, parking lots, on-street parking operations, automated parking locations, valet parking services, hospital lobby attendants, greeters, taxi starter services, shuttle bus services (employee and customer), and parking consulting services for our clie...nts.In April of 2016 Republic Parking System and Republic Parking Northwest were acquired by Imperial Parking Corporation (Impark). Impark is an industry leader in delivering high-end parking and transportation services. The Impark group has grown to over 9,000 employees across 240+ cities, servicing over 3,500 locations, and generating $1.5B+ in revenue.