Basic Function – Assisting in the day-to-day management of the assigned location ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations and promoting a professional image and approach to the business.
Participate in programs to improve client and customer satisfaction.
Engage in the development of property level financial and operational goals.
Assist in the management of day-to-day activities of the assigned locations including: ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. cashiers, valet attendants, maintenance porters, etc.), preparing month-end reports, auditing daily cashier shift reports, monitoring and checking of time cards, hiring and training of frontline staff, reviewing of damage claims, disbursing petty cash and preparation of the annual budget.
Courteously assist Customers by answering any questions they may have.
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
Assist with cleanup of debris, water, oil spills and etc.
Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
Assist Facility Manager with other duties as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience Required: High School Graduate. A minimum of six months of parking experience preferred.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: Must possess a valid state-issued driver’s license with current address and acceptable driving record.
Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions.
Written Communication: Writes clearly and informatively; Able to read and interpret written information.
About SP Plus Corporation
SP+ is a diverse provider of professional parking, ground transportation, facility maintenance, security and event logistics services to property owners and managers in all markets of the real estate industry.
We are operations specialists who link innovation with exceptional market-based expertise in each of our service lines. With nine distinct operating groups– each focusing exclusively on a single market – we are experts at understanding the specific needs and idiosyncrasies of those markets, and have the depth of experienced personnel and financial resources to satisfy them.
Our ability to deliver a portfolio of services as a single provider simplifies the administrative burden on our clients while also enabling them to leverage the economic benefits associated with a single relationship. Our clients have only one reporting relationship to manage, and we’re able to more effectively and efficiently deliver a range of services than typically possible through multiple providers.
Our organization’s cultural underpinning is a commitment to put Innovation In Operation. That means we are constantly challenging ourselves to use our tools and cultural attributes – innovatio...n + creativity + excellence + integrity + initiative + knowledge + technology + experience + efficiency + accountability – to develop new and better ways of doing things, to improve the effectiveness and efficiency of everything we do. That is our promise, both to ourselves and to you.
Multiple services + market expertise + cultural commitment, delivered by 23,000+ dedicated employees. That’s what SP+ is all about.