California State University Northridge Police Services - Parking & Transportation Division
September 13, 2018
Salary is commensurate with kn
Full Time - Experienced
Business Development, Executive Management, Transportation Services
4 Year Degree
ABOUT THE DEPARTMENT: The Department of Police Services is a full-service, accredited law enforcement agency that provides police and emergency services to the university community and is open 24 hours a day/ seven days a week. The Parking and Transportation division within Police Services is responsible for on-campus parking enforcement; motorist services; citation issuance, processing and appeals; coordination of special events and transportation programs; and staffing campus information booths.
MAJOR DUTIES: Under general supervision of the Parking and Transportation Services Manager, the Assistant Parking and Transportation Manager is responsible for the day to day parking field operations, special events, and parking personnel supervision. This incumbent supervises the parking officers through a day and night parking officer lead; plans, organizes and manages overall field operations like parking services and enforcement functions, parking citations and traffic control, parking officer services and enforcement, and operation of lots and structures. As primary parking "personnel officer", manages, oversees, and handles disciplinary actions, schedules professional development training, and conducts performance evaluations for designated staff; works closely with CSUN Human Resources and develops thorough knowledge of university orientation and discipline policies; screens job applications for open positions and recommends candidates to the Parking and Transportation Manager; ensures completeness, accuracy and timeliness of all operations functions; is responsible for developing, communicating and maintaining guidelines and procedures to support the functions of parking operations; determines enforcement priorities and works with appropriate leads to deploy field personnel accordingly; acts as administrator in charge in the absence of the Parking and Transportation Services Manager; solicits feedback for improving services from customers and campus community stakeholders; and performs other duties as assigned.
QUALIFICATIONS: Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a Business Administration or Management (relevant equivalent experience maybe substituted on a year for year basis). Equivalent to two years of progressively responsible administrative/supervisory experience preferably with a large public or private university, three years preferred. Parking industry experience is a plus. Experience in personnel and bargaining unit issues highly desired.
KNOWLEDGE, SKILLS & ABILITIES: Ability to: interpret procedures or regulations; write reports and business correspondence; effectively handle customer service issues, present information and respond to questions from customers, and the general public; define problems, collect data, establish facts, and draw valid conclusions. Ability and specialized skills to multi-task and adapt to a frequently changing environment. Ability to train, supervise, counsel, schedule and evaluate subordinates. Strong organizational and time management skills to maintain multiple responsibilities and strong knowledge and skill in the use of Microsoft Office.
Additional Salary Information: The University offers excellent fringe benefits.
Internal Number: 7823
About California State University Northridge Police Services - Parking & Transportation Division
California State University, Northridge Parking and Transportation Services