This position is responsible for supervising the provision of off-street parking services.
Essential Job Functions
Supervises, directs, and evaluates assigned staff; handles employee concerns and problems; directs work; counsels and disciplines staff; completes employee performance appraisals; recruits, appoints, and trains staff. Prepares various reports as required.
Investigates and resolves customer concerns.
Enforces department and city policies.
Manages garages and parking lots; oversees special events parking.
Oversees cash deposits and audits; oversees the application of payments to customer accounts. Reviews daily deposits of Parking Attendants for accountability and accuracy; reviews Security Guard logbooks; researches errors and reports to auditing; makes refunds as necessary.
Reviews monthly notices to Parking Attendants of deposit errors. Completes monthly risk audits for special event funds, Visitor Center daily funds, Saturday funds, and Parking Attendant funds.
Maintains personnel records.
Prepares and manages Garage budget and service levels.
Oversees the Ride Park and Shop Program; manages on-street leases.
Maintains and orders supply inventory for garage operations.
Oversees bid processes for garages. Maintains filing systems; maintains records and reports.
Oversees and or prepares invoices for monthly customers.
Prepares and manages garages and lot accounts payables.
Assists with collecting return checks.
Performs other related duties as assigned.
Bachelor's Degree in Business Management; with two years of supervisory experience in customer service, cashiering, code enforcement or parking enforcement; or any equivalent combination of education, training, and experience. Experience in parking services preferred. Must possess a valid driver's license. May be required to become GCIC Certified, based on assignment.
About City of Savannah
Behind Savannah’s historic facade are vibrant, forward-thinking residents, a progressive government, and an innovative business community. Underneath those cobble-stoned streets lie 38 miles of fiber optic cable. Those jaw-dropping container ships that lumber past our picture post card waterfront? They’re headed to the fastest growing and fourth busiest port in the nation.
Savannah’s got a history of technological innovation - we built the first cotton gin, and the first steamship that crossed the ocean - so we’ve got it in our veins. We’re headquarters to a host of technology-related business, everything from giant Gulfstream Aerospace to smaller graphic design and software development pioneers.
We’ve become a magnet for creative talent, and why not? Art galleries are everywhere. One of the world’s most respected design schools - the Savannah College of Art and Design - calls us home. The Savannah Music Festival has grown into one of the largest and most diverse music festivals on the East Coast. The Times of London placed it on its list of “The best events around the world in 2009” - the only event in the United States to make the cut.
Artists, musicians and writers have... long been a fan of our jewel box squares and seductive coastline, serving as the muse for many accomplished creative practitioners. Johnny Mercer, of “Moon River” fame, was a native and is buried at Bonaventure Cemetery surrounded by his lyrics engraved in stone. Writers Conrad Aiken and Flannery O’Conner both hailed from here. Fascinating artists discover the Savannah muse each year.
Savannah’s charm is something out of a fairytale - it’s the most beautiful city in the nation. We’re not just saying that - we’ve actually earned the bragging rights on this one. USA Weekend Magazine declared Savannah one of the “top 10 Most Beautiful Places in America.” The New York Times named us one of the “World’s Top Ten Trendy Travel Hot Spots.” Conde Nast Traveler picked us as a “Top 10 U.S City to Visit.” Southern Living placed us as second on its “Best Southern City” list. And Outlook Magazine called us one of the “Top 25 Places to Live and Work.”
When you’re in Savannah, you know it. The City’s character has ripened over time by looking to our heritage - honoring and loving it - then driving change to realize dreams. Our gnarled, twisting trees - some hundreds of years old - have witnessed this change, but remain firmly rooted in our community’s history. If they could talk, these trees would spin remarkable tales of Savannah’s past. But they would tell even better stories about what lies ahead.