The Associate Director of Transportation Services is responsible for the coordination and administration of an array of transportation-related services for the University of Wisconsin-Madison campus community which includes approximately 60,000 faculty, staff and students and over 4.6 million visitors annually. Working under the general supervision of the Director of Transportation Services, the associate director manages the campus fleet operations, fleet garage repair services, parking technology and IT programs, campus transit programs, shuttle services, alternate mode transportation programs, and the SAFEwalk program, which consists of approximately 80 permanent and temporary employees. Transportation Services has an annual budget in excess of $29 million. Fleet and Garage have discrete annual budgets totaling over $3 million. The associate director provides leadership and direction for the department on transportation issues, manages the resources, staff and budget of the department, and is responsible for policy and staff development, departmental communications, and coordination of departmental activities with customers of Transportation Services.
The Associate Director is responsible for managing the transportation operations of the department to ensure efficient access to and through the University as well as communicating this information to the campus community. This position provides leadership and management guidance to departmental staff and ensures that transportation and fleet policies support the needs of the campus administration and other users, including student groups, neighbors of the University, vendors, and other customers. Primary duties include the management and maintenance of 1,000 campus vehicles and equipment, fleet leasing operations, campus fueling operations, departmental technology, travel reduction management, and departmental policy.
Provide leadership and policy direction for the Transportation Services Central Fleet, Garage, Preventative Maintenance, Transportation Demand Management, and Technology teams.
Lead the coordination and integration of subordinate programs and functions into overall campus plans and directions. Ensure consistency with State of Wisconsin statutes and laws, Board of Regent's directions, the University's strategic plan, and the Campus Master Plan.
Advise Director regarding fiscal impacts of planned/proposed capital replacement projects broken out by appropriate Major or Minor Auxiliary Operation funding source / budget (e.g. Fleet, Garage, Transportation).
Advise Director regarding impacts of planned/proposed campus transportation policy and procedure changes.
Manage communication to the campus community to ensure a timely notification of policy changes, rental fees, and fleet availability.
Establish effective and timely communications with other departments and governance groups to facilitate close coordination between alternate mode transportation programs and relevant service offerings.
Maintain ongoing management contacts with other departments to ensure that transportation programs are meeting their needs.
Maintain ongoing management contracts with other departments and external entities to enable relevant cooperation and service delivery.
Support campus communication efforts to inform university staff, students, and visitors when campus transportation services are disrupted or altered.
Manage the financial condition of the university Transportation Fund (Auxiliary Fund 128) to ensure long-term solvency and the ability to meet fiscal commitments to UW-Madison funded transportation improvements.
Lead efforts to demonstrate compliance with Payment Card Industry Data Security Standards (PCI-DSS).
Advise Director regarding fiscal impacts of planned/proposed capital projects funded by Transportation Fund.
Advise Director regarding fiscal impacts of planned/proposed campus transportation policy and procedure changes (e.g. fees, rates, operating budget issues, etc.).
Provide direction to FP&M financial staff regarding necessary financial reports and financial forecasts.
Policy Development and Implementation
Provide policy leadership in the area of fiscal accountability, development and operation.
Develop and communicate a strategic vision and policy direction for Transportation Services that is consistent with overall campus direction.
Communicate policy and procedural changes to faculty, staff and student groups as well as campus customers and departmental stakeholders.
Administration and Management of Transportation Services
Manage the resources, staff and budget of the operations units of Transportation Services. Responsible for policy and staff development, departmental communication and coordination with FP&M and University functions/initiatives.
Provide leadership, support, and participation in procurement activities and contract negotiation.
Promote respect and the practice of civility in the workplace. Demonstrate respect through personal behavior, developing positive working relationships with staff, students, customers and colleagues in other agencies.
Demonstrate a commitment to organizational success, effectively managing change and initiating improvements in the processes and culture of the department.
Instill quality-based, customer focused processes and behaviors throughout the department.
Manage recruitment, hiring and performance management processes to create and retain a high quality staff.
Coordinate work assignments of professional and technical staff to obtain the greatest possible efficiency and achieve division goals and objectives. Manage campus and division activities by directing professional, technical and non-technical staff in the areas of customer service, transportation demand management, asset management, maintenance best practices, policy development and daily operations of permit and enforcement activities.
Establish, track and review annual operating budget for Transportation Services, Fleet, and Garage and analyze monthly budget reports. Recommend budget modifications on an annual basis as necessary. Anticipate and forecast needs related to staffing, supplies, equipment, etc.
Lead the strategic planning processes and identify strategic issues and initiatives for the department.
Hold regular staff meetings to keep staff current on pressing issues, share current projects and promote positive collaboration and interaction among staff.
Committee Assignments and Support
Collaborate with University faculty, staff and student committees impacted by campus transportation systems and processes.
Serve as liaison with City, County, and neighborhood associations for all matters related to transportation programs.
Assist with communication and building positive relationships within the University community and with UW System, State, City and County agencies.
Represent the University on City/University committees and boards.
Attend professional development workshops, professional association meetings and conferences related to university transportation to stay current with state-of-the-art methods and practices, network with peers and continue lifelong learning.
Maintain membership in professional organizations.
1. Knowledge of policies, practices and technologies associated with management of transportation and financial systems. 2. Understanding of the increasing complexity of academic/research facilities in institutions of higher education. 3. Ability to organize, evaluate and present information effectively (graphics, construction documents, written reports, presentations, etc.). 4. Ability to negotiate and problem solve with multiple constituencies. 5. Strong interpersonal skills. 6. Ability to support and encourage diversity in the work environment is required. 7. Persuasive written and verbal communication skills. 8. Knowledge of supervisory/management theory and practice. 9. Ability to coach, mentor and support staff. 10. Knowledge of standard procedures pertaining to administrative processes/policies of the University and State. 11. Ability to interact productively with faculty, staff, students, the campus community, government officials and the public. 12. Computer proficiency (Word, Excel, PowerPoint). 13. Knowledge of and ability to use vocabulary relating to information systems such as networking, database design and management, communication protocols, and scripting/software. 14. Knowledge of web design principles and online application user interfaces. 15. Ability to understand relational database query design structure 16. Knowledge of project management techniques. 17. Knowledge of Payment Card Industry vocabulary, practices, and policies.
Additional Salary Information: Depending upon qualifications
Ongoing | Renewable
Internal Number: 99005-LI
About UW Transportation Service - Madison
The UW-Madison campus is comprised of over 900 acres of picturesque grounds located on the shores of Lake Mendota. The campus is bounded on the east and south by the City of Madison and on the west by the village of Shorewood Hills. The location of the campus, the need to develop within the existing campus boundaries, the desire to preserve open space and the numbers of people accessing the campus on a daily basis contribute to this being one of the more complex transportation/parking systems in the Midwest. The campus has over 19.5 million gross square feet of building space and offers a broad array of undergraduate, graduate, professional, research, and advanced academic programs. The UW-Madison is the flagship university in the 26 campus University of Wisconsin System and one of the nation's largest and most productive research institutions in higher education, receiving over $1.2 billion dollars in research funds in 2012.
The mission of Transportation Services is to provide safe and reliable transportation options to the campus community. Transportation Services and the Division of Facilities Planning and Management are committed to promoting respect and civility in the w...orkplace. Staff serves as role models by practicing exemplary behaviors when working with customers, fellow staff members, students, and visitors. The mission of Facilities Planning and Management is to excellence in facilities and services for the University community. The organization is committed to stewardship of architectural, environmental, archeological and land resources in support of the academic and strategic objectives of the University of Wisconsin-Madison.